Water Damaged Carpet Water Extraction FAQ
Refresh Emergency Water Damaged Carpet Cleaning is a carpet water restoration and wet carpet repair company. We restore wet carpet from flooding or storms, burst pipes and carpet burn marks.
Carpet Cleaning and Water Extraction FAQ
How much do you charge for water damaged carpet repairs?
We can do package rates and hourly rates for water damaged carpets, call us for free quote.
Do you accept credit cards, cash, direct deposit or cheque?
Yes we do.
How long until a technician arrives to my home or office?
Our emergency technicians normally arrive within 45 minutes.
Do I need to move furniture before the technician arrives?
Yes, you can move the wooden furniture to prevent furniture stains.
Do I need to change my underlay?
It depends where the water has come from. If it’s black water or outdoors water, we would need to change the underlay. If it’s hot water system or dishwasher water, we don’t change the underlay, we dry it with our air dryers.
Do you do mould treatment?
Yes we do apply mould treatment and anti bacterial treatment.
How long will it take to dry my wet or water damaged carpet?
Water damage is a level 3 category. We minimise the time by sending more technicians to the site.
Does my insurance cover me?
Yes if you have contents insurance, we look after all your insurance claims, reports and photos.
Do your technicians come at night?
Yes we have emergency wet carpet damage technicians 24/7 standing by.
Are your technicians certified?
All our technicians are fully certified and insured.
Will my water damaged carpets be restored as it was previously?
Yes it will be restored to it’s previous condition.
Do you dry and extract water from wooden floors and tiles?
Yes, we cover all emergency floor care.
Do you dry wet furniture?
Yes we do dry wet furniture such as couches, upholstery, sofas, mattresses, rugs etc.
Do you do moisture wall checks?
Yes we do.
Do you lay carpet?
Yes we do lay the carpet, re-stretch carpet and do final steam cleaning.
PHONE US0488 963 678
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